California Community Colleges Real Estate Education Center

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Student Success in Delayed Interaction Education vs Non-Distance Education

Based on student success data from the California Community Colleges Chancellor’s Office, a gap remains in the student success rates for students who enroll in delayed interaction (internet based) classes when compared to non-distance education methods. Students who enroll in non-distance education are more likely to successfully complete and pass the class.

Student Success in Non Distance & Delayed Interaction Real Estate Classes

Data from California Community College Chancellor's Office Data Mart:

Ready to learn more about improving student success rates for students who enroll in online and hybrid delayed interactions classes? Register to attend our fall 2019 Real Estate Education Center conference in Newport Beach and stay for the post-conference workshop on Canvas!

Spring 2019 Conference

The 2019 northern California CCCREEC conference was held on Friday, April 26th in Lafayette. There were 35 attendees, including California community college real estate faculty, other real estate faculty, and professional partners.The conference was was sponsored by 5 businesses and organizations that support real estate education in the California Community colleges, including the California Department of Real Estate, California Bureau of Real Estate Appraisers, Educational Textbook Company, Rockwell Publishing, and Real Estate Trainers.

Other morning session conference speakers included Shelly Wilson, Department of Real Estate Licensing Services Manager, who provided a DRE licensing and renewal update. Shelly introduced Eileen Brewster, who will be attending future conferences on behalf of the Department of Real Estate. AJ Jaguregui, Ph.D., and Jacqui Curry, J.D., real estate professors at California State University Fresno presented an analysis of Department of Real Estate data, An Exploratory Analysis of the Determinants of Real Estate License Examinees. Data analysis is a key part of effective decision making for real estate programs, and CCCREEC supports research analysis to build responsive, resilient real estate education programs.

John “JR” Richards, J.D., of Richards Law presented on the current legal issues that impact real estate transactions, and the importance of giving students the latest information on real estate law, particularly in the area of disclosures. After a short break, Jon Haveman, Executive Director of the National Economic Education Delegations (NEED), which focused on increasing public awareness of the economic impact of social and government policy, presented an economic report. The report included information on the national and California economies, and focused on real estate specific information.

In the afternoon, Jim Martin, Bureau Chief of the California Bureau of Real Estate Appraisers, spoke briefly about the state of the appraisal industry in California and the future of the profession. The day concluded the conference focus on The Future of Real Estate Education with a presentation by Rebecca Ruan-O’Shaughnessy, of JFF, led a presentation and discussion on the future of work and developing a future-focused real estate program.

If you missed the conference or want more information from our presenters, you can review all of the presentation slides on the spring 2019 conference event page

Save the date! Our next event will be our southern California conference Friday, October 4, 2019, at the Marina Park Community Center in Newport Beach. If you have a great idea for a presentation or want your company or organization to sponsor the conference, please email:

Update Your Program Webpage

Enrollment Action Item: Check your web page. Is your name, email, and phone number accessible to current and prospective students?

Does it really matter if you have your contact information on your website? Don’t today’s students just want to sign up for classes on a phone and take online classes at their convenience? Isn’t the point of the college’s website to answer their questions if they just took the time to look it up?

According to Harvard Business Review online, person-to-person contact still matters!

A consumer may prefer to make plans with friends over text message, or to order a pizza online, but when faced with a complex purchase, these preferences often change. When making a significant decision, like applying for a first-time mortgage or exploring a potential bathroom remodel, most consumers want to talk to a qualified human expert. According to a study by Google, 61% of mobile users call a business when they’re in the purchase phase of the buying cycle. The majority of respondents would call instead of reach out online because they’re looking to get a quick answer (59%) or talk to a real person (57%). especially in a complex process like choosing a career education program, applying to the college, clearing prerequisites, and registering for classes. [link to article]

You know the significant investment you make in your classes. You want students to learn the information and practice the skills that will help them be successful in real estate careers. Your students are about to make a significant investment in their future by taking real estate courses at a California Community College. They want to make sure this is a good investment, and you can help your future students succeed!

Applying to college, clearing prerequisites, choosing the right classes, and registering is a complex process, but you can help! You know your college’s processes, you know the names and extensions of the people they should talk to in order to solve registration problems, and you can answer questions and provide the personal connection that contributes to student success. Often students are just looking for a human to hear their concerns, answer questions, or point them to the next person who can help.

Want to increase enrollment in your real estate classes? Be accessible. Make sure your contact information is on your college’s real estate web page. Return phone calls and emails promptly. If a student or potential student has a problem you can’t solve, try to pass students to the next person who can help them, not just another web page. These person-to-person interactions are more likely to lead to student enrolling in your classes. [hrb online, 2017]

Ready to take action? Enrollment Action Item: Check your web page. Is your name, email, and phone number accessible to current and prospective students?

If you don’t want to publish your email address, make sure to embed or link to a contact form that will send you an email.

If you teach remotely or don’t have a dedicated phone number for your real estate program, consider setting up an app based text/phone service like Whats App or Google Voice to protect your private phone number. [Need help with this? Contact CCCREEC]